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Growth lives in the gaps competitors ignore, and Community Excellence Foundation's Senior Customer Service Representative role exists to find them across Charleston, WV. We offer $76,000 - $105,000, a clear growth track, and a team where your 6 years of experience genuinely move the needle.
Key Responsibilities
- Close the loop between ad spend and revenue, dollar for dollar
- Stand up email sequences that get opened, not buried
- Drive upsell and renewal conversations with existing Community Excellence Foundation accounts
- Maintain accurate records in the CRM and forecast monthly bookings
- Decode why WV buyers say yes and double down on it
- Chase the sales marketing whitespace no rep in WV has worked
- Pair a $76,000 - $105,000 quota with the discipline to forecast it straight
- Sit in on demos and tighten the script after every loss
What You'll Bring
- Customer-focused outlook with strong interpersonal skills
- 6 years of learning when to trust the process and when to break it
- 7+ years navigating the politics that sales marketing work attracts
- The discipline to document while it's fresh, not after it's forgotten
- Working familiarity with full-time schedules and team norms at Community Excellence Foundation
Community Excellence Foundation is an underdog-spirited team based in Charleston, WV, building products that customers rely on every day. Ownership at Community Excellence Foundation means you fix the broken thing even when nobody assigned it to you.
We seal the offer with $76,000 - $105,000, mentorship, benefits, and flexibility, the four reasons WV talent picks Community Excellence Foundation first.
Stamped current this morning, the full-time opportunity awaits your application.
We open the Senior Customer Service Representative role today and close it once we meet the right person, so hurry.