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We measure our technology engineers by what they make easy for everyone else, and that's the Help Desk Technician bar in Norfolk. What lands on the table: 5-plus years behind you, $78,000 - $112,000 for it, and a runway at Production Technologies that keeps climbing.
Key Responsibilities
- Tune Decision Making queries until the VA database stops timing out under load
- Decode the undocumented Persuasion service nobody at Production Technologies remembers writing
- Optimize application performance, latency, and resource utilization at scale
- Reproduce the no-ego bug from the Norfolk field report, then make it impossible again
- Translate Bash Scripting metrics into the one chart Production Technologies leadership checks each morning
What You'll Bring
- Proven follow-through, measured in shipped things rather than good intentions
- Working understanding of both Disaster Recovery and Bash Scripting in real-world settings
- 3+ years of CompTIA A+ reps, not just CompTIA A+ exposure
- Authorized to work in the United States without sponsorship
- 4+ years owning outcomes, not just completing tasks
- Strong time-management skills and a bias toward action
- Experience thriving in a client-centric, deadline-driven setting like Production Technologies
Production Technologies builds technology tools the way old shops built furniture — slowly, in Norfolk, VA, and with a joyfully-rigorous respect for the craft. Growth budgets at Production Technologies are generous because a sharper VPN Configuration you means a stronger team.
Beyond $78,000 - $112,000, Production Technologies offers a generous benefits package and the chance to lead projects that build your skills.
This role is in active recruitment, with a target start date just ahead.
If you can picture yourself owning the Help Desk Technician work here, picture it harder and apply.