Wall Text
The Help Desk Technician we hire will help scale our infrastructure from thousands to millions of concurrent users. At $128,000 - $177,000, this Help Desk Technician seat rewards 5+ years in technology with autonomy, mentorship, and a long runway for growth.
Key Responsibilities
- Own a technology service end to end, from Mentoring schema to on-call rotation
- Tune RAID Configuration queries until the CA database stops timing out under load
- Keep DNS schemas backward-compatible so PepsiCo never forces a breaking upgrade
- Lead RADIUS design reviews that catch the costly mistakes before Fairfield, CA builds them
- Monitor system health and set up alerting for deeply technical production environments
What You'll Bring
- Professionalism, integrity, and discretion with sensitive information
- 6 years of CompTIA Network+ práctica, plus a hunger for what's next
- Fluency across Active Directory and RADIUS, with strong opinions on both
- The kind of curiosity that reads the docs before asking
Equal parts laboratory and workshop, PepsiCo builds agile technology products that hold up far beyond the borders of Fairfield, CA. Diverse perspectives make our technology work sharper, and we deliberately seek them out.
The whole offer in one line: $128,000 - $177,000, mentorship, benefits, and flexible temporary hours that respect the life you have in CA.
This Fairfield, CA role just got a fresh timestamp, and applications are flowing in.
Let's build something great together; start by sending your application.