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Picture your first ninety days as a Front Desk Agent at JCPenney: real ownership, Emotional Intelligence at the center, and a team in Columbia, SC ready to back you. What makes this JCPenney role different is the ownership; the $68,000 - $108,000 and hybrid hours are just the entry fee.
Key Responsibilities
- Hand off Facilitation work clean enough that nobody has to ask twice
- Keep a steady hand on JCPenney accounts when volume spikes
- Read the room and adjust how you pitch Facilitation to each audience
- Identify gaps in current procedures and recommend workable fixes
- Keep showing up for the Columbia, SC work after the launch buzz fades
- Run point on general incidents until they're truly resolved
- Drive measurable improvements within your area of responsibility
What You'll Bring
- Familiarity with JCPenney-scale workflows, or the appetite to reach them
- Written communication clear enough to survive a forwarded email chain
- The judgment to distinguish a fire drill from an actual fire
- 6+ years owning outcomes, not just completing tasks
- A collaborator's reflex to share credit and absorb blame
- Comfort with the hybrid cadence of a Columbia-based operation
The story of JCPenney is really the story of Columbia, SC betting on a thoughtfully-bold idea about general and being proven right. Every Front Desk Agent at JCPenney owns an outcome, not just a checklist of tasks.
Our JCPenney offer is built to keep you: $68,000 - $108,000, coaching, benefits, and hours that flex around the SC life you want.
The JCPenney team is scaling in Columbia, SC, and we are hiring for it now.
Quit imagining a better general job and apply for the one in front of you.