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Revenue is a story, and Strategic Consulting Group wants a Customer Support Specialist in Davenport to write the next chapter using Active Listening and a sharp instinct for what customers actually want. The senior Customer Support Specialist role rewards range — Intercom, Omnichannel Support, 5 years — with $70,000 - $101,000 and a seat that grows beyond it.
Key Responsibilities
- Represent Strategic Consulting Group at trade shows, conferences, and local networking events
- Pair SLA Management insight with gut feel to rank the hottest leads
- Carry the brand voice into every cold call and every caption
- Seed Davenport social channels with content that earns replies
- Brief the Customer Support Specialist team on what's working in this week's market
- Pitch, listen, adjust, and pitch again until the sales marketing deal lands
- Test three subject lines, kill two, scale the winner
What You'll Bring
- Proven leadership experience guiding senior-level initiatives
- Strong time-management skills and a bias toward action
- A teammate's instinct to unblock others before yourself
- A point of view, held loosely and defended well
- Hands-on proficiency with Customer Success, ideally paired with Empathy
Plenty of firms claim to do sales marketing; Strategic Consulting Group actually does it, and from Davenport no less, with a high-energy stubbornness about quality. Our Davenport team treats every retro like a chance to quietly upgrade how we operate.
Step in at $70,000 - $101,000, climb with structured growth, lean on a mentor, and take the flexibility Strategic Consulting Group is genuinely proud of.
Actively staffed and live, this Davenport, IA opening is no relic.
The candidates who apply early at Strategic Consulting Group are the ones we remember, so be early.