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The quality-focused part of this Customer Support Specialist job at Energy Technologies LLC isn't the travel or the targets, it's how fast Ticket Management compounds when done right. This mid-level Customer Support Specialist job in Carmel converts 5 years of experience into $70,000 - $104,000 and standing influence over the work.
Key Responsibilities
- Turn churned sales marketing logos into win-back targets with a plan
- Walk new sales marketing clients through onboarding so they stick around
- Mine Inbound Call Handling data for the people-centered story that wins the room
- Stand up email sequences that get opened, not buried
- Carry the brand voice into every cold call and every caption
- Own the handoff doc that keeps nothing falling between Ticket Management and CRM
- Qualify inbound leads and route them through the sales funnel efficiently
What You'll Bring
- A communication style that translates jargon back into plain English
- Experience translating SLA Management complexity for a non-technical audience
- A portfolio or work samples that demonstrate your sales marketing expertise
- Prioritization fundamentals plus the Twilio Flex polish clients notice
- Willingness to relocate to Carmel, IN, or to make remote work
- A portfolio that speaks louder than any line on your resume
Energy Technologies LLC turned a frustration with sales marketing into a deeply technical business that now serves customers far beyond IN. The team trusts each other to do the right thing without constant oversight or micromanagement.
Here in Carmel, you'll enjoy $70,000 - $104,000, commuter benefits, and a mentor matched to your sales marketing ambitions.
Updated within the day, the Customer Support Specialist position keeps welcoming resumes.
Ready to make your next move? submit your application for the Customer Support Specialist role today.