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The Customer Support Specialist role at Adobe sits where Persuasion meets ServiceNow, and the candidate who blends both writes their own ceiling. With $59,000 - $84,000 on the table, this mid-level role rewards 4 years of Omnichannel Support with autonomy and team-driven growth.
Key Responsibilities
- Track pipeline performance and report results to leadership each week
- Stitch together a referral program Adobe customers want to share
- Carry the demo from screen-share to signature in one sitting
- Feed sales the Knowledge Base Management signals that say a buyer is ready now
- Run the mid-level account like it's the only one that matters
- Cultivate referral channels and strategic partnerships in Omaha
- Pair a $59,000 - $84,000 quota with the discipline to forecast it straight
- Map buyer pain to Adobe's pitch deck, slide by slide
What You'll Bring
- Eagerness to take ownership and run with new responsibilities
- Curiosity and a continuous drive to sharpen your sales marketing craft
- Critical thinking skills and sound, independent judgment
- Hands-on experience with modern Persuasion workflows and tooling
- A writer's ear for tone in a high-stakes email
- Sharp organizational skills and an ability to juggle multiple workstreams
The proudly-nerdy people at Adobe have spent years proving that world-class Empathy can absolutely come out of Omaha. Our Omaha, NE culture runs on written context, generous handoffs, and very few status meetings.
We combine $59,000 - $84,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.
Our Omaha team is currently shortlisting candidates for this position.
This mid-level role won't stay open long, so apply while you can.