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Join Media Advantage Corp and help us scale demand generation, brand awareness, and measurable revenue in Dearborn, MI. Here, a senior Customer Success Specialist owns their work, partners with a tight team, and earns $75,000 - $105,000 while building their career.
Key Responsibilities
- Coach the Customer Success Specialist team off discounting and onto value selling
- Run discovery calls that uncover budget without asking for it
- Conduct market research to uncover trends shaping the sales marketing space
- Build the Ticket Management report leadership checks before the MI review
- Own the handoff doc that keeps nothing falling between Data Entry and CRM
What You'll Bring
- The kind of attention to detail that catches what spell-check misses
- Bachelor's degree in a related field, or equivalent practical experience
- Fluency across Ticket Management and Customer Onboarding, with strong opinions on both
- The judgment to say no to good ideas at the wrong time
- Confident communicator across email, calls, and in-person meetings
- A collaborative mindset and genuine enthusiasm for teamwork
Everything Media Advantage Corp ships starts as a safety-first argument in a Dearborn conference room about how Project Management should really work. Candid, kind feedback is part of the job, and we coach toward growth rather than blame.
We'll invest in you with $75,000 - $105,000, full benefits, and a roadmap that turns this job into a long-term career.
This Dearborn, MI role just got a fresh timestamp, and applications are flowing in.
If a $75,000 - $105,000 role with room to grow sounds right, Media Advantage Corp would love to hear from you.