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Our marketing organization is growing fast, and we need a Customer Success Manager who pairs creative instincts with hard data. What Citadel is really offering: $104,000 - $168,000 for 6 years of Outbound Calling, plus growth that does not stall at the door.
Key Responsibilities
- Pull the team-oriented case study that closes a stalled Federal Way deal
- Write follow-ups that get answered, not the ones that get ignored
- Carry the demo from screen-share to signature in one sitting
- Partner with Escalation Management specialists to align content with demand-generation goals
- Coach the Customer Success Manager team off discounting and onto value selling
- Pitch, listen, adjust, and pitch again until the sales marketing deal lands
- Draft the cold-outreach copy that survives a manager buyer's inbox
What You'll Bring
- Comfort being the newest person in the room and the loudest in the notes
- Pattern recognition earned across many sales marketing engagements
- Self-motivated and able to work independently with minimal oversight
- The judgment to say no to good ideas at the wrong time
- Comfort with a Citadel pace that rarely sits still
At Citadel, the tinker-friendly Federal Way crew believes sales marketing should feel boring and reliable, never thrilling and fragile. A manager engineer and a director debate Escalation Management ideas on equal footing in our Federal Way standups.
The headline reads $104,000 - $168,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Outbound Calling.
Confirmed active this hour for the Federal Way, WA crew, no waiting list.
We're looking for the person who reads sales marketing job posts and thinks I could fix that.