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The Customer Success Manager we want at Bain & Company can read a quarter in trouble and walk in with a plan, not an apology. A Customer Success Manager seat that takes 6 years of SLA Management seriously, pays $107,000 - $161,000, and hands over the sales marketing reins.
Key Responsibilities
- Sell the detail-focused roadmap, not just today's feature set
- Report on attribution and channel ROI to inform the $107,000 - $161,000 budget cycle
- Carry the TN number and the relationships that make it real
- Map buyer pain to Bain & Company's pitch deck, slide by slide
- Walk TN partners through co-marketing they'll say yes to
What You'll Bring
- A TN sensibility, or genuine curiosity about this market
- The diplomacy to align stakeholders who don't agree yet
- A point of view, held loosely and defended well
- Demonstrated calm when a Franklin, TN client changes scope mid-stream
Every product at Bain & Company reflects the slow-to-anger standards our Franklin, TN team holds itself to. At Bain & Company we hire people we can trust with real decisions and then give them the room to make them.
Our Bain & Company offer leans on substance: $107,000 - $161,000, mentorship, benefits, and a flexible schedule that respects Franklin life.
Candidates who apply now are entering a live, in-progress hiring process.
Take the leap into a delightfully-weird hybrid role at Bain & Company and apply before the window closes.