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Selling Mass General Brigham's product is easy once you believe in it; the harder part of this Customer Service Representative job is scaling what already works. Here, a junior Customer Service Representative owns their work, partners with a tight team, and earns $60,000 - $90,000 while building their career.
Key Responsibilities
- Position Mass General Brigham against competitors with clear, differentiated value props
- Own the funnel from first click to closed-won, top to bottom
- Cultivate referral channels and strategic partnerships in Lynnwood
- Test messaging variations and iterate based on performance data
- Qualify inbound leads and route them through the sales funnel efficiently
- Nurture the slow sales marketing leads until timing flips in our favor
What You'll Bring
- Critical thinking skills and sound, independent judgment
- A Lynnwood grounding, or the adaptability to plant roots quickly
- Real proficiency with Gorgias, plus willingness to learn Phone Etiquette fast
- Sharp written and verbal communication, tested under scrutiny
Where most sales marketing vendors automate the easy parts, Mass General Brigham tackles the hard ones, from a solutions-focused headquarters in Lynnwood, WA. Psychological safety is something we actively build, so disagreeing in good faith is encouraged.
We do not just dangle $60,000 - $90,000; we back it with mentorship, a real benefits suite, and schedules that bend around Lynnwood, WA living.
As of right now, Mass General Brigham is still reading every resume that lands here.
Qualified candidates are encouraged to apply as soon as possible.