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A Customer Service Representative at Financial Advisors Plus owns the conversation from first touch to signed contract, and Customer Success carries it the whole way. You supply 3 years and Customer Success; Financial Advisors Plus supplies $69,000 - $95,000, a Covington home, and growth that does not flatten out.
Key Responsibilities
- Test messaging variations and iterate based on performance data
- Track pipeline performance and report results to leadership each week
- Turn Financial Advisors Plus's hands-dirty differentiator into a thirty-second pitch
- Stand up email sequences that get opened, not buried
- Wire Delegation and Patience together so marketing hands sales clean leads
- Turn cold sales marketing leads into signed deals across Covington, KY
- Seed Covington social channels with content that earns replies
- Field objections on price the way a mid-level pro does it
What You'll Bring
- Comfort being accountable for a hands-on outcome in a full-time role
- Demonstrated wins in sales marketing work somewhere near Covington, KY
- 3 years that taught you which corners can be cut
- Client-centric problem-solving that doesn't wait for permission
- A teammate's instinct to unblock others before yourself
With roots in Covington, KY and a gloriously-unglamorous outlook, Financial Advisors Plus delivers software that scales with our customers. Our Covington office runs on mutual respect, low ego, and a genuine willingness to help.
You join at $69,000 - $95,000, grow with a mentor, lean on benefits, and flex your hours so Covington fits work instead of the reverse.
Hiring for this position is live and moving quickly, with interviews already underway.
Bring your Technical Support, your questions, and your ambition; we'll bring the rest at Financial Advisors Plus.