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Pipeline math is unforgiving, and Crowe's Customer Service Representative thrives on it, turning Public Speaking into a predictable revenue habit. The mid-level role rewards what you've built — 4 years of Troubleshooting — with $75,000 - $108,000 and a voice in Crowe strategy.
Key Responsibilities
- Forecast demand and align marketing investment with sales objectives
- Mentor junior reps on outreach cadence and objection handling
- Bridge CSAT Reporting and the story your CMO needs to hear
- Sharpen the Customer Service Representative value prop for each vertical we touch
- Brief the Customer Service Representative team on what's working in this week's market
What You'll Bring
- Strong time-management skills and a bias toward action
- A Crowe mindset: scrappy today, scalable tomorrow
- Comfort owning the unglamorous middle of a contract project
- Customer Retention fundamentals plus the Outbound Calling polish clients notice
- Familiarity with the rhythms of a quietly-relentless contract team
- The kind of ownership that treats the company's money like your own
Every product at Crowe reflects the craft-obsessed standards our Paterson, NJ team holds itself to. The Crowe promise is plain: clear expectations, real autonomy, and zero surprise reviews.
Expect $75,000 - $108,000 plus full medical, dental, and vision benefits, generous paid time off, and real mentorship from day one.
The posting clock reset today, so the Customer Service Representative window is wide open.
Don't wait for the perfect moment to switch into sales marketing work, because it's right now.