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The Customer Service Manager role is where VentureLab connects Knowledge Base Management insight with campaigns that customers actually remember. The manager role rewards what you've built — 8 years of Troubleshooting — with $77,000 - $119,000 and a voice in VentureLab strategy.
Key Responsibilities
- Map buyer pain to VentureLab's pitch deck, slide by slide
- Open doors in Indianapolis, IN that a manager title alone can't
- Trade weekly notes with product on what Indianapolis buyers keep requesting
- Frame the fast-growing ROI an Indianapolis, IN CFO can defend internally
- Talk numbers with finance, then talk vision with prospects
What You'll Bring
- Comfortable owning projects from concept through delivery
- Cross-functional ease, from Flexibility engineers to HubSpot Service Hub marketers
- 8+ years owning outcomes, not just completing tasks
- Familiarity with the rhythms of a safety-first internship team
- Working familiarity with internship schedules and team norms at VentureLab
- A bias toward asking the dumb question before the expensive mistake
- A fast-growing bias toward action, balanced by knowing when to wait
Every product at VentureLab reflects the high-growth standards our Indianapolis, IN team holds itself to. At VentureLab the org chart is flat enough that good ideas don't need a passport to travel.
We set the base at $77,000 - $119,000 and build outward with growth coaching, a mentor, benefits, and hours you genuinely control.
Updated today, this Customer Service Manager req has fresh dates and an open invitation.
We're keeping this Customer Service Manager search short, so put your hat in the ring this week.