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We're not after a Customer Service Manager who manages accounts; TechInnovate wants one who grows them past where anyone expected. Earn $138,000 - $189,000 as a Customer Service Manager, take ownership of Innovation from day one, and build your career with a collaborative team.
Key Responsibilities
- Build and nurture relationships with prospects across the Downey, CA market
- Report on attribution and channel ROI to inform the $138,000 - $189,000 budget cycle
- Forecast demand and align marketing investment with sales objectives
- Grow brand awareness through Cross-selling and Customer Onboarding initiatives
- Close the gap between what marketing promises and sales delivers
- Mine Teamwork data for the hardworking story that wins the room
What You'll Bring
- Demonstrated ability to manage competing priorities under tight deadlines
- A learner's pace that keeps up with shifting requirements
- Comfort interpreting data and translating findings into clear recommendations
- A knack for Customer Service that colleagues quietly come to rely on
- Comfort being accountable for a refreshingly-candid outcome in a full-time role
What sets TechInnovate apart isn't size but a spirited-and-grounded Downey culture that refuses to ship Intercom it wouldn't trust itself. We move fast on Intercom but slow down whenever someone says they feel rushed past good judgment.
Picture $138,000 - $189,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.
This is an open, funded role that we intend to fill in the coming weeks.
Take the next step in your career and apply to join TechInnovate.