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Forget the funnel metaphor for a second: Kaiser Permanente's next Customer Service Manager in Cincinnati cares about momentum, and Data Entry is how you create it. This position rewards Data Entry and Zendesk mastery with $76,000 - $124,000, team collaboration, and ownership of what you ship.
Key Responsibilities
- Carry the brand voice into every cold call and every caption
- Manage event sponsorships and lead-capture programs across Cincinnati, OH
- Pull the quietly-ambitious case study that closes a stalled Cincinnati deal
- Negotiate renewals before the sales marketing contract goes quiet
- Forecast demand and align marketing investment with sales objectives
- Stand up email sequences that get opened, not buried
- Plant Kaiser Permanente in the sales marketing conversations buyers already trust
- Steer Kaiser Permanente prospects from interest to invoice without friction
What You'll Bring
- Demonstrated calm when a Cincinnati, OH client changes scope mid-stream
- Comfort owning a number that goes up or down because of you
- Reliable, accountable, and committed to following through
- Hands-on proficiency with De-escalation, ideally paired with Data Entry
Anchored in Cincinnati, OH, Kaiser Permanente designs the kind of craft-obsessed systems that sales marketing teams quietly depend on every single day. Candid, kind feedback is part of the job, and we coach toward growth rather than blame.
Secure $76,000 - $124,000, flexible remote options, equity, and a mentorship program designed to help you reach the next manager.
Last touched this morning, the Customer Service Manager listing remains active and unfilled.
Candidates who are passionate about sales marketing should apply right away.