Wall Text
A Customer Service Manager at Financial Advantage owns the conversation from first touch to signed contract, and Facilitation carries it the whole way. What anchors this Rockford job is ownership; the $82,000 - $117,000, the internship hours, the 6-year ask all hang off that.
Key Responsibilities
- Set the weekly cadence that keeps Financial Advantage reps accountable
- Keep the messaging consistent from Rockford, IL billboards to cold DMs
- Build territory plans that maximize coverage across Rockford, IL
- Carry a $82,000 - $117,000-tier quota and the playbook to hit it
- Pair a $82,000 - $117,000 quota with the discipline to forecast it straight
- Manage event sponsorships and lead-capture programs across Rockford, IL
- Own the full sales cycle from initial outreach to signed contract
- Sniff out the Problem Solving gap that's leaking deals at handoff
What You'll Bring
- Eagerness to take ownership and run with new responsibilities
- The kind of empathy that makes hard feedback land softly
- Demonstrated wins in sales marketing work somewhere near Rockford, IL
- Bachelor's degree in a related field, or equivalent practical experience
- Comfort navigating ambiguity when the brief arrives half-written
- Working knowledge of Customer Satisfaction Surveys alongside transferable Problem Solving chops
Financial Advantage is a scrappy-but-steady Rockford, IL company born from the belief that sales marketing tools should respect the people using them. We give people autonomy early and trust them to ask for support when they need it.
We do not just dangle $82,000 - $117,000; we back it with mentorship, a real benefits suite, and schedules that bend around Rockford, IL living.
We refreshed it today so candidates know the internship role is genuinely open.
We promise a real review, a real reply, and a real shot, so send the application.