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Every great contract marketer at Amazon shares one trait: they'd rather test than assume, and this Customer Service Manager seat rewards exactly that. Amazon frames it as a partnership — $94,000 - $138,000 for your 7 years, ownership of sales marketing work, and growth shared both ways.
Key Responsibilities
- Read intent data and route the Richmond hot leads first
- Pitch Amazon at $94,000 - $138,000 value without apologizing for the price
- Close the gap between what marketing promises and sales delivers
- Stand up a Coaching-driven scoring model the whole team believes
- Represent Amazon at trade shows, conferences, and local networking events
- Brief the Customer Service Manager team on what's working in this week's market
What You'll Bring
- Real curiosity about why Amazon customers do what they do
- Comfort interpreting data and translating findings into clear recommendations
- The grit to debug at 4pm on a Friday without complaint
- A keen eye for quality and consistency in your output
- Knowledge of VA-specific regulations relevant to sales marketing work
Amazon turned a frustration with sales marketing into a mentorship-focused business that now serves customers far beyond VA. A manager engineer and a director debate Upselling ideas on equal footing in our Richmond standups.
We start the conversation at $94,000 - $138,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from VA.
Our hiring manager is personally reviewing every Customer Service Manager application that comes in.
Send the resume, skip the cover-letter cliches, and let your Upselling do the talking.